PetCareCentral

PetCareCentral Privacy Policy

This Privacy Policy describes how PetCareCentral ("we," "us," or "our") collects, uses, and shares personal information of users of our website, located at [website address, e.g., www.petcarecentral.com], and our services provided in 10180 Willow Creek Rd, San Diego, CA 92131, USATX. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and pet's information (name, breed, age, etc.). We collect this information when you register for an account, book a service, subscribe to our newsletter, or contact us directly.
• Payment Information: If you make a purchase through our website or services, we collect payment information, such as your credit card details or other payment method information. This information is processed securely by our payment processor and is not stored on our servers.
• Usage Data: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the searches you conduct. This information is collected through cookies and similar technologies.
• Device Information: We collect information about the device you use to access our website and services, such as your IP address, browser type, operating system, and device identifiers.
• Location Data: With your consent, we may collect information about your location to provide location-based services, such as finding nearby groomers or daycare centers.

How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To provide you with the pet care services you request, such as grooming, daycare, and veterinary referrals.
• Account Management: To manage your account, process payments, and provide customer support.
• Communication: To communicate with you about our services, promotions, and updates. This may include sending you emails, newsletters, and text messages.
• Personalization: To personalize your experience on our website and services, such as recommending services that may be of interest to you.
• Analytics: To analyze how users use our website and services, and to improve our offerings.
• Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and data analytics providers.
• Veterinary Partners: With your consent, we may share your pet's information with veterinary partners to facilitate referrals and coordinate care. For example, if your pet needs urgent veterinary attention, we will share your pet's records with Dr. Emily Carter at Veterinary Clinic.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may disclose your information to comply with applicable laws and regulations, or in response to a valid legal request. For instance, if we receive a subpoena related to a criminal investigation in 10180 Willow Creek Rd, San Diego, CA 92131, USATX, we will comply with legal counsel advice.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your usage of our website and services. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and services.
• Analytics Cookies: These cookies allow us to analyze how users use our website and services.
• Marketing Cookies: These cookies are used to track your browsing activity and to show you relevant advertisements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect your data in transit and at rest.
• Implementing access controls to limit who can access your data.
• Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at privacy@kavorinbridge.com or by mail at:

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

This Privacy Policy was last updated on October 26, 2023.